Business Process Outsourcing (BPO) with SouthWestern, part of Capita plc

 SouthWestern, as one of the top business process outsourcing companies in Ireland, provides its clients in the public and private sectors with integrated front and back office services. Our award-winning focus areas are Multilingual Customer Relationship Management,  Financial Services and Finance & HR.  We work with our client partners in Government, Semi State, Financial Services, Travel, Media, Food and Drink, providing better business services in Ireland, the UK and Europe.

In August 2014, the outsourcing group Capita acquired SouthWestern, a clear vote of confidence in the potential of the company by one of the strongest and most respected outsourcing firms in the world. With that acquisition comes the ability to tap into research teams that focus on new technologies and market trends, resulting in greater opportunities for SouthWestern to lead their clients into the next stage of solution delivery.

SouthWestern Values

Our brand is built around our values of Integrity, ‘Can do’ Attitude, Customer Focus, Innovation and Respect. We have been ranked by Gartner as one of the top ten up and coming Finance and Accounting Outsource providers worldwide.

Excellence Awards

Our commitment to excellence has won SouthWestern many accolades including the coveted "Best Managed Company” award from Deloitte in 2009 which we have successfully retained, following rigorous re-evaluation, on an annual basis.


For further information about our services and to discuss how we can bring value to your organisation, contact us.

How we help our clients »

We provide BPO services in debt collection, payroll, accounts, surveys, administration and much more...

Clients we work with »

SouthWestern works with clients in the agri, energy, publishing, telecoms, financial & public sectors...

Contact us to find out more »

Find out how you can improve your services and reduce your costs...


17 June 2016 Huge congratulations to our colleagues Sheila Desmond and John Paul ... Read more »
26 February 2016 SouthWestern shortlisted for IITD National Training Awards 2016 Pictured ... Read more »